Returns
In case you do not want to keep the items, you are more than welcome to send them back to us within 30 days to the address below, if they meet the return conditions.
Return costs:
- Netherlands: €4,95
- Rest of Europe: €6,95
To make sure your return does not go unnoticed and we can refund the amount back to you, please send us an email:
support@silkandgentle.com with your order number + the items you want to return.
Items must be returned to address below:
Silk&Gentle
Donker Duyvisweg 56
3316 BM Dordrecht
Return conditions:
- Items must be returned in the original condition thus unworn.
- Items must be free of stains.
- Items must be carefully packed.
- Items must be returned within 30 days.
- Additional gifts must be returned.
Refunds
When your return is approved, you will get your money back within 10 days through the same payment method you used to purchase the items.